Frequently Asked Questions
Here are answers to your most important questions.
Whether it's about our earring designs, the care of your jewelry, shipping, or returns – here you'll find all information about sweeps at a glance.
And if you still have any questions: Write to us anytime via the contact form – we'll get back to you quickly.
sweeps is the brand name for the colorful earrings with acrylic pendants. The name intentionally sounds similar to "sweets" – fitting for the vibrant colors, graphic shapes, and pendants that sometimes resemble small candies. At the same time, sweeps stands for movement, swing, and the gentle dangling of the earrings on the ear. Thus, the name precisely combines what defines the jewelry: color, lightness, and the joy of wearing it.
We ship our Sweeps jewelry to Austria, Germany, and throughout the EU.
Shipping to Austria and Germany is free for orders over €59.
Within Austria, your new favorites typically arrive within 2–3 business days.
To Germany, it usually takes 2–5 business days.
Shipping to other EU countries takes approximately 3–7 business days.
Sure! You have 14 days for returns or exchanges. Just contact us via the contact form – we'll be happy to help. Please refer to the GTC for more information.
Yes, all sweeps hoops and stud earrings come in a beautiful jewelry box – perfect for gifting. So you can give them directly as a present. Drop earrings and small studs come on a jewelry card. You can also purchase our jewelry boxes separately.
We produce in small batches in Vienna and focus on durable materials rather than short-lived trends.
Some of our acrylic glass is recycled, stainless steel is robust and fully recyclable. Our packaging is made from FSC-certified cardboard.
For us, sustainability means conscious design and creating jewelry that lasts.
Absolutely! Our Mix & Match system is designed exactly for that. You can freely combine hoops, charms, and basics – or reorder individual charms if you're in the mood for new looks.
Oh no! That shouldn't happen. Please contact us immediately using the contact form or by email. We will arrange a quick replacement or repair.
Our jewelry is made of acrylic glass and skin-friendly stainless steel in gold or silver – comfortable to wear and particularly durable.
To keep your jewelry sparkling, clean it regularly with a soft, dry cloth. This will remove fingerprints and dust without scratching the acrylic glass.
Avoid contact with perfume, hairspray, or cleaning products to protect the colors.
Our tip: Store stainless steel jewelry dry and individually – this keeps it shiny and your acrylic glass jewelry retains its radiant look. ✨
Yes! Every design comes from our own design studio in Vienna. We design the shapes ourselves and then precisely cut them from acrylic glass using modern laser cutting technology. This way, our colourful pendants are created right here – from the initial idea to the finished piece of jewellery.
Yes – for larger quantities.
Upon request, sweeps develops individual designs for events, clubs or special occasions such as bachelorette parties, weddings or corporate events.
Important: Custom-made products are possible from a certain minimum quantity, as each design is newly created and produced.
If you have an idea, write to us with some information about the occasion, quantity and desired style – we will be happy to check what is possible.
Yes. Not all sweep earrings are listed as standard in gold and silver in the shop. If you like a design but would prefer it in the other jewelry color, this is possible in most cases.
We are happy to adjust the stainless steel elements (gold or silver) for you on request.
Simply send us a short message before placing your order – we will let you know immediately whether the desired variant is feasible.
